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In SpringServe, you can add users for your team members and create Supply and Demand Client logins. For Supply and Demand clients, you will specify the partner(s) for which the user can see reporting.

You can create 4 types of accounts:

  • Admin: Admin users can add users, adjust settings, create domain lists, groups, tags, and run reports
  • AdOps: AdOps users have the same functionality as Admin users, but they cannot create new users
  • Supply Client: Client users can see reports for the supply partner(s) specified - note that the DC partner must be added for the client to see DC reporting
  • Demand Client: Client users can see reports for the demand partner(s) specified - note that the DC partner must be added for the client to see DC reporting

After you create a user, an email will be sent to this user with a link to create their password. The link will expire after 72 hours; if your user gets a message that the link has expired, they can simply go to video.springserve.com and use the forgot password link.

For users who already have a SpringServe account, they will now be able to select your account in the dropdown at the top of the page to view your reporting.


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