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You can create 4 types of accounts :in SpringServe.

Admin

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Admin users can add users, adjust settings, create domain lists, groups, tags, and run reports

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AdOps

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AdOps users have the same functionality as Admin users, but they cannot create new users

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Admins and Adops users who have been marked as account contacts will receive daily quality emails.

Supply Client

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Client users can see reports for the supply partner(s) specified - note that the DC partner must be added for the client to see DC reporting

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Demand Client

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Client users can see reports for the demand partner(s) specified - note that the DC partner must be added for the client to see DC reporting

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User Passwords and Account Views

After you create a user, an email will be sent to this user with a link to create their password. The link will expire after 72 hours; if your user gets a message that the link has expired, they can simply go to video.springserve.com and use the forgot password link.

For users who already have a SpringServe account, they can simply log in with their existing password.  They will now be able to select your account in the dropdown at the top of the page to see your account view your reporting.